It doesn’t matter how mouth-watering your cuisines are, your efforts in making the perfect dishes will fail if you’re not driving people to your restaurant. That’s why it is inevitable to build a social media presence to do successful food marketing.
A good social media marketing strategy for your restaurant can help in making people aware of your outlet and persuade them to make a visit. You need to start working on your social media right away because:
- 63% of restaurants already use social media marketing
- 51% of consumers learn about new food joints through social media
- 37% of internet users go to social media to research brands and their products before making a purchase.
There is no doubt in the fact that your potential customers are spending a lot of time on social media. The below tips will help you in marketing your food on social media and get your restaurant in front of people’s eyes.
- Choose Social Media Platforms That Matter
- Plan Your Content For Food Marketing
- Optimize Your Online Presence
- Create High-Quality Images And Videos
- Post At The Right Time
- Run Contests And Giveaways
- Collaborate With Influencers
- Run Social Media Ads
- Utilize User-Generated Content
- Respond To Comments And Reviews
- Share Behind-The-Scenes Content
- Social Media Monitoring
- Cross-Promote Your Social Media Accounts
- Showcase Your Staff
14 tips to use social media for food marketing in 2021
1. Choose Social Media Platforms That Matter
There are a lot of social media platforms that people use. However, not all of them demand your attention. The best platforms for food marketing are Facebook, Instagram, and Twitter.
On Facebook, 59% of users search for restaurants. People prefer to engage with restaurants on Instagram. And Twitter is the social media site where people prefer to leave feedbacks and ask queries.
While setting up your social media accounts, make sure you complete your profiles and provide all the details possible. When people land on your social account, they should at least get to know your location, business hours, contact number, and a link to your website.
2. Plan Your Content For Food Marketing
Building a presence on social media is completely dependent on your content. Simply creating social media profiles will not drive people to your venue. You need to have a monthly content calendar in place and a content format like images, videos, and written content (captions/descriptions).
To get the maximum engagement, it is advisable to post every day. You can use a social media scheduling tool like RecurPost to create an editorial calendar and schedule your posts in advance on all the social media platforms. This way, you can ensure that your social profiles remain active all the time.
3. Optimize Your Online Presence
Let people find you wherever they search for you! Having a good online presence starts with a good website. The people who click on the link given on your social accounts must land on a fully responsive web page. Keep your website information updated at all times.
Instead of leaving links to your home page, include links to pages from where people can place orders, see the menu, or make reservations. And if you don’t have a website, use free platforms like Google my business. Create your Google my business listing and fill in complete information to manage your online presence across Google – both search results and maps. Food blogging is also a great way to build trust amongst your community.
4. Create High-Quality Images And Videos
Food marketing on social media is all about making people want to comment “I need to try out this dish now!” on your posts. On Instagram, 93% of people say that the images of products influence their buying decisions. This is why you need to post drool-worthy pictures and videos on your social media handles.
Your potential customers must be tempted and swayed to visit your restaurant or order online by seeing the images that your post on social media. Not only images, but videos should also be a part of your content plan. In fact, video marketing generates twice the engagement as compared to images and text.
Hiring a professional photographer to shoot images and videos of your dishes as well as the interior is an investment that you need to consider.
5. Post At The Right Time
“Timing is everything.” This saying is particularly true for social media. For example, it is not at all optimal to post a picture of a breakfast dish at the time when people are either hitting the bar or their beds.
Also, you need to post at times when your target audience and followers are the most active on social media. All the social media platforms provide their own analytics, which you can use to find out the most active times. However, if you wish to find out your own unique best time to post on social media, refer to this guide.
6. Run Contests And Giveaways
Contests and giveaways are a great way to build rapport and engagement on your social media profiles. They play a huge role in spreading the word about your restaurant. You just need to make sure that you pick up an appealing prize. Some ideas can be giving away a free meal, gift cards, or free tickets to an event.
The way of letting people enter the giveaway can include:
- Ask people to comment on your giveaway post and tag their friends.
- Ask people to share one of your posts on their social media accounts.
- Gain more followers and engagement by asking people to like your post and follow your account.
- Ask people to share your giveaway post on their stories by tagging your account and using your hashtag.
7. Collaborate With Influencers
Influencer marketing is on the rise like never before and has become an integral part of every marketer’s viral content marketing strategy. Collaborating with a person who has already built an influence, authority, and an audience can bring in the same for your business too.
It is the easiest way to bring a lot of people to your profile in the least time. Just make sure that you choose an influencer who belongs to your industry and has a legitimate following. Influencer Marketing should be similar to the audience that you are targeting. This includes the demographics as well as the location.
8. Run Social Media Ads
Social media platforms like Facebook, Instagram, Youtube, and Twitter allow you to run paid advertisements. They are a suitable means of reaching a wide audience and lets your restaurant stay in the minds of people. The most popular platform for running ads is Facebook, as it provides the most detailed targeting options.
93% of business owners already use the platform to run ads, which proves that these can be a blessing for your business too. Using Facebook ads, you can geo-target, allowing you to target people from a specific area. This will make sure that you don’t waste your marketing budget on a consumer base that doesn’t belong to your area or city.
9. Utilize User-Generated Content
What’s better than free content generated by your customers themselves? Re-share customers’ content showcasing your restaurant, as it can build social proof and brand awareness. Your customers can actually act as micro-influencers in this case, as people trust the recommendations made by their friends and family members.
You can encourage your customers to create posts and stories for your restaurant by offering them discounts on their meals. This allows you to collect content that you didn’t have to create yourself and leaves you with a backlog of content that you can use later for marketing.
10. Respond To Comments And Reviews
Reputation management is very essential for a restaurant. Just one bad review left unanswered can make people question your restaurant’s capability to provide solutions to customers’ queries.
71% of customers say that they would recommend a company to their friends and family if they receive quick responses from the brand on social media. So, it doesn’t matter whether someone leaves a positive or a negative comment on your posts, reply to each and every one of them as quickly as possible.
If the review is positive, thank them; and if it is negative, resolve the situation swiftly. Look at all the reviews as a way to improve your services even more.
11. Share Behind-The-Scenes Content
Sharing behind-the-scenes pictures and videos can help you in establishing a more personal relationship with your audience. It makes people feel that they are a part of your company. For example, share a video of how your signature dish is made and the ingredients that are used in it.
You can also share how you choose fresh and locally sourced ingredients, how you store them, how your kitchen looks, what kind of sanitization procedures you follow, etc. This kind of content can be used to tell your restaurant’s story, build trust, and attract more people to your venue.
12. Social Media Monitoring
Social media monitoring helps you in finding out where your audience is and what are they saying about your restaurant. The more familiar you are with this data, the better you will be able to market your business. There are a lot of social media listening/monitoring tools available that you can use.
Monitor the social media mentions that your restaurant receives – they might be from a food blogger or an influential magazine. It will give you an idea of the reach that your restaurant is getting. Using social media listening, you can find out conversations surrounding your business and understand your customers’ needs in a better manner.
13. Cross-Promote Your Social Media Accounts
Don’t just rely on one social media platform to promote your restaurant. Cross-promotion is necessary when one of your social media accounts gets more engagement than the others.
For example, if you have a lot of followers on Instagram, but only have a few likes on your Facebook page, you can leverage your Instagram audience to drive traffic to FB.
14. Showcase Your Staff
In the age of chatbots, artificial intelligence, machine learning, and soon to be self-driving cars, the human element is majorly lacking. Thus, you need to find a healthy balance and show off your staff doing what they do the best.
Take pictures and videos of your chefs cooking a dish, or your waiters serving. Seeing the smiling and happy faces of your employees can work wonders in dragging people straight to your restaurant, as people long to be served by cheerful people.
Frequently Asked Questions
1. How can I promote my food business?
Here are 15 important steps that you should take to promote your food business:
- Identify your target segment
- Build your website
- Set up and optimize your GMB listing
- Build a presence on major social media platforms
- Send out email newsletters
- Promote user-generated content
- Use social media listening
- Partner up with a local delivery service
- Show-off positive press coverage
- Start food blogging
- Collaborate with influencers and food bloggers
- Build a sleek and functional online menu
- Run referral programs
- Conduct contests and giveaways on social media
- Run geo-targeted advertisements
2. What are the stages in the marketing of food?
To do successful food marketing, you will need a plan that begins with branding and awareness, moves through promotion, and ends with customer feedback. This will mainly involve five steps:
- Build your product’s branding by developing a buyer persona, doing qualitative and quantitative research, and brand DNA development.
- Raise brand awareness through social media, email marketing, blogger outreach, influencer marketing, broadcasts, and print media.
- Increase promotion for your brand through events, social media giveaways, retargeting, and free-standing inserts.
- Retain existing customers through remarketing and social media.
- Gather customer feedback through website surveys, social media polls, and online research tools.
3. What are some good food marketing examples?
The Food industry is fast-paced and witnesses tough competition. Let’s look at some of the big and small brands that run the best food marketing campaigns.
- Taco bell – best at Gen Z messaging
- KFC – Best at staying relevant
- Ben and jerry’s – Best at taking a stand (CSR)
- Innocent drinks and their blue smoothie
- BK Whopper – Hilariously cheeky ads
4. How do you create a food marketing plan?
Here is a list of 10 things you can do to make sure you have an effective food marketing strategy for your restaurant.
- Create a blog and start food blogging
- Share your blogs on social media
- Approach food bloggers and influencers to promote your business
- Host events and samplings
- Run contests on Fb and Instagram
- Run targeted social media ads
- Promote festive/seasonal offers
- Create press releases for new product launches
- Promote customer reviews
- Re-share customer-generated content
Thanks to the changing search patterns, people often search for the best restaurants online on social media. Thus, when people turn to their phones searching for a place to satisfy their taste buds, you want your restaurant to be in their minds. By implementing the 14 Food Marketing Tips listed above, you can see increased engagement across all your social media accounts.
Amaiya Rathi is a content writer at RecurPost. She helps RecurPost communicate with their readers in their own language. Whether it is the web copy, social media posts or blogs, Amaiya has worked on all aspects of copywriting.