Viral Marketing in 2020 – How can you make your brand viral

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Viral marketing is like coronavirus, you think it’s just the small flu but before long, it spreads everywhere and conquers the world. The only difference is that people would love to experience viral marketing, unlike the COVID-19.

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What exactly is viral marketing?

Viral marketing is a sales technique that involves organic or word-of-mouth information about a product or service to spread at an ever-increasing rate.

There are several reasons you may want to go viral. To promote a certain product or get your users to talk about how great your product is. Its main motive is to build an overall image of your brand in the minds of people.

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There is only one rule of viral marketing. It is essential to make your product worth talking about. Once they love it, getting them to talk about it and share it with friends will be much easier.

Some marketing campaigns try to trigger virality, however many times just exactly what goes viral remains a mystery. Although it majorly depends on luck, sometimes it is in your hands to increase your chances of going viral.

Who went viral?

For the last decade, there have been new developments in the viral marketing field. Marketers have tried and tested all ideas that have sometimes skyrocketed like crazy.

From appealing to people’s funny bones to emotionally overwhelming them, brands have left a mark on people’s minds for a long time.

An example of a viral thing was when the internet lost its mind over the color of a dress. It all started when Scottish singer Caitlin McNeill posted a photo of her dress on Tumblr, asking for consensus on the color of the dress. Was it blue and black or white and gold?

A lot of popular brands leached off to this viral post and gave their penny to this thought. It resulted in a lot of retweets and shares which helped the brand engage with its audiences.

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An example of a viral marketing campaign in recent times was the ‘duct-taped banana trend. The taped banana was secured to a wall with a single piece of duct tape. It began garnering attention after it debuted at Miami art exhibition Art Basel as part of an installation dubbed “Comedian” that was created by artist Maurizio Cattelan.

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A lot of brands in the world caught on to this viral trend and garnered attention. Burger King is known for its active social media presence and quirky posts.

Why viral marketing?

Viral marketing is even better than paid promotions. It involves little to no advertising costs in the long term. The aim of viral marketing is to make your content so appealing that people share it on their own.

Viral marketing has a huge role to play in creating an image for your brand. It also increases brand awareness as the content you create would attract potential customers.

A viral piece of content will either sell the customer on your product or create a unique memory in your ideal customer’s mind.  Because of this memory, next time a customer thinks about purchasing products, they’ll think of you first.

Through viral marketing, your reputation as a reliable company can reach potential clients across the globe, enabling your company to branch out internationally.

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Viral marketing is believed to be one of the most powerful ways to make a business stand out. Here are some strategies to increase your chances of going viral:

Right time

You should consider the date and time that you share your content. Marketers use major holidays to their advantage.

The best time to post on Instagram is between 9 am – 11 am EST. Scheduling your Instagram posts for optimized times is proven to help you reach more followers and get more engagement on your posts. Use the time zone that most of your followers are in for most of your posts. The more engagement your content gets shortly after posting, the more people Instagram will show it to.

To make your content go viral, it is essential to post at the right time when more people are likely to come across your content.

Right audience

This step actually comes before creating content. It is important that you keep in mind your target audience before creating anything. Make your content as generic as possible. It is better if it is not very elitist but relatable to the layman. This will possibly lead to more shares.

If you know who your audience is; you know who you’re writing for. If you know what content they’re looking for; you’ll never run out of ideas to write about. If you know where they go to find it; you know where you need to be sharing your content.

Keeping a track of the demographic is essential to know your audience. Keep your audience’s age, gender, location and preferences in mind before creating any content.

Right platform

Bear in mind that only the right kind of social media platform is going to help you in making your content viral. All platforms differ and the type of content they entertain varies. You should choose a platform according to your audience and content.

Facebook, Twitter, LinkedIn, and Instagram are great platforms for starting a successful viral marketing campaign.

eg.When creating content for Instagram, you have to think about Instagram Stories, which are a great way to spark shares. IG stories are easy to share and view; therefore, all you need for a good story is a relevant and excellent caption.

Right/unique content

Viral content is not just popular content, it’s good content. For your content to create leads, it needs to convince people to click on it without begging them to. Think outside the box of traditional marketing techniques. Add humor, add emotional appeal and voilà, you have a 10% chance of going viral.

The content does not always have to be intellectually stimulating. It can be as silly and simple as an egg.

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Right people/Influencers

Using the right kind of people to promote a specific campaign is the smart thing to do.

When your company is endorsed by more and more influencers to their friends and close associates, your message goes viral. This adds points to your credibility rating. Collaborate with people not just in your field of work but even with people outside your industry.

The TV show The Walking Dead teamed up with UC Irvine to create an open online course on what a zombie apocalypse would be like. Zombie lovers ate it up like free brains. Both the show and the university benefitted.

Right words

One word: Hashtags.

Relevant and trending hashtags are the time bombs of the viral marketing industry. They can make or break your campaign. With over 100 million photos and videos uploaded daily on Instagram and over 500 million tweets sent in a day, it is difficult for branded content to stand out. Using hashtag campaigns is a great way for brands to get their content noticed on social media.

Eg. #ShareACoke Campaign by Coca-Cola

The brand used this hashtag campaign, along with personalized Coca-Cola bottles, to encourage sharing and gifting of Coca-Cola bottle.coca-Cola empowered consumers to discuss the product over social media platforms, in a way that puts the control in the hands of customers. By reflecting on their personal experiences, consumers felt like their lifestyles were the center of the narrative, instead of feeling like they were merely tools in the company’s promotional machine. Consequently, consumers shared more than 500,000 photos via the #ShareaCoke hashtag, within the first year alone. Coca-Cola gained roughly 25 million new Facebook followers that same year.

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This is an example of how creative hashtags can literally transform your social media campaign.

Right amount of sharing

There is no ‘right’ amount of sharing your content, just create the best possible audio-visual content and share it as much as you can. Use word-of-mouth, tell your friends to re-share it too. Promote your content on every kind of social network. Give people incentives for sharing if necessary.

Boost content by doing paid ads on Facebook, Adwords, TV, radio, Newspapers, Magazine or any medium that your target market uses.

Right features

Use up all the features that social media has to offer. Audio-visual content attracts people like no other. Make use of videos that convey a lot. Infographics, memes, long-form content, posters ..use it all.

Videos explode like no other form of content, use that to your advantage. Video marketing has several core platforms. YouTube isn’t the only option. Facebook, Instagram, and other social networks are also heavily promoting video content.


Millennials and Gen z are the arbiters of all things viral and there is nothing like a hint of ‘wokeness’ which attracts our kind.

Create content that is in no way derogatory to any particular community, race, gender, etc. The kind of content that is humane and up to date with the trending memes. Use references from popular shows, current affairs, and politics.

Your virality can just be a meme away!


Although the above tips may guide you, there is no 100% guarantee of going viral. Please don’t curse us if you fail to go viral like a disease.

Focus on creating good content and please do not, I repeat, do not clickbait people. Content that goes viral because of unethical practices like click-baiting decreases your credibility. It does the opposite of creating a brand image and instead pollutes your reputation in the digital world.

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The strategies might not always work in your favor but maybe one day, your face would be on everyone’s screens. (For the right reasons, hopefully).


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