Emplifi (Formerly Socialbakers): In-depth Review
Best For:
Pricing:
Top Features
Large businesses, Organizations
Per Month
- Scheduling and publishing across platforms
- Content feed and analytics
- Community management and social media monitoring
- Dashboards for reporting
- Influencer marketing and listening as add-ons
Individuals, businesses, Agencies
$25
Per Month
- 5 Social Profiles
- 500 Stored Recurring Updates
- 20 Daily Posts Per Account
- 10 Recurring time slots
- 2 Share from RSS feeds
- 2 Shareable Calendars
No credit card required
Overview
Emplifi combines social media management, customer service, and brand building into a single platform for businesses to connect with customers in the digital world. This review examines Emplifi's capabilities and compares them with similar tools like RecurPost to determine suitability for different companies.
Emplifi Ratings
Emplifi scores 8.4 out of 10 in our ratings. The platform excels with its unified customer experience approach, integrating multiple brand engagement facets. When compared to RecurPost, Emplifi shows room for improvement in certain areas, particularly pricing.
| Feature | Emplifi | RecurPost |
| Pricing | 8/10 | 9/10 |
| User Experience | 9/10 | 10/10 |
| Features | 8/10 | 9/10 |
| Support | 8/10 | 9/10 |
| Integration | 9/10 | 9/10 |
Emplifi Reviews
Positive Reviews
We had a great experience with Socialbakers, I even miss it, we just had to focus on a tool that helped us to better create and publish the content rather than measuring it. ~ Ricardo A. (Capterra link) It helps us monitor the month on month growth of our page and posts, and easily compare these to sector and industry wide competitors. ~ Ksenia B. (Capterra link) I really love the the user interface and how I can filter data or build dashboard with intuitiveness. It’s really simple and easy for someone just on-board to learn. ~ Lydia C. (Capterra link)
Negative Reviews
Sales process was smooth, although once we agreed, they were extremely aggressive in getting everything signed. It went downhill from there. ~ Lovelly F. (Capterra link) My experience with socialbakers, when I started with the software nearly 4 years ago was amazing, the functionality was incredible and it delivered value that we were willing to pay for. The way the software has developed over time has been very dissapointing, stripping all of the points of difference out of the package, with a huge price discrepancy making our only other option to switch providers if we want to get even marginally more functionality, rather than being offered a titrated solution. ~ iliana S. (Capterra link) I usually use a socialbakers to make weekly reports. Socialbakers really helped me gather data and was also very useful for viewing good content for the week. The detailed section on those comments is also very helpful in filtering out how much the artist is talking about. ~ Jhon D. (Capterra link)
Emplifi pros and cons
Pros
- Unified Platform: Emplifi combines social media management, customer experience, and brand engagement, providing businesses a comprehensive solution for digital needs.
- Advanced Analytics: Emplifi delivers in-depth analytics that provide brands with actionable insights to refine strategies and enhance customer engagement.
- Seamless Integrations: Emplifi integrates with various platforms, allowing businesses to synchronize operations efficiently.
- User-Friendly Interface: The platform design enables even digital brand management newcomers to navigate with ease.
- Robust Support: Emplifi provides a dedicated support team and resources, ensuring businesses receive timely assistance.
Cons
- Pricing Ambiguity: Emplifi pricing may be expensive for small businesses or startups, with clearer tiered pricing needed.
- Overwhelming Feature Set: The comprehensive feature suite may overwhelm users who need only specific functionalities.
- Learning Curve: New users may experience difficulty while learning the platform’s extensive features.
- Mobile Experience: Emplifi’s mobile interface requires refinements for on-the-go management despite strong desktop functionality.
- Customization Limitations: Users may encounter restrictions when customizing platform aspects to meet specific needs.
Emplifi Pricing
Emplifi offers pricing plans for businesses ranging from startups to large enterprises. Contact Emplifi’s sales team or visit their official website for current pricing details.
Emplifi Features
- Holistic Brand Management: Emplifi’s integrated approach gives brands a comprehensive solution at their fingertips. From managing social media campaigns to gauging customer sentiment, the platform offers tools for every need.
- In-depth Analytics: Advanced analytics enable brands to gain insights into customer behavior and campaign performance for data-driven decision-making.
- Seamless Integrations: Emplifi integrates with various platforms, allowing businesses to maintain cohesive digital strategies by synchronizing data across platforms.
- Collaborative Environment: Multiple team members can collaborate, draft, review, and execute campaigns on Emplifi, maintaining a cohesive brand voice and strategy.
Conclusion
Emplifi provides a robust digital brand management solution with integrated approaches and advanced features for managing digital presence. While Emplifi shows strengths, comparison with industry leaders like RecurPost reveals areas needing improvement. The platform demonstrates potential as a leading digital brand management tool.
Frequently Asked Questions
How do I access my Emplifi account?
Users can log into their Emplifi accounts by visiting the official emplifi.io website and clicking the login button, which will direct them to the secure login portal where they can enter their credentials to access their dashboard and account settings.
Does Emplifi offer a free trial?
Check Emplifi’s official website for information about trial periods.
How does Emplifi’s feature set compare to other brand management tools?
Emplifi offers comprehensive features, with specific comparisons varying based on the alternative tool being considered.
Is there a mobile app for Emplifi?
Check app stores or Emplifi’s official platform for mobile app availability and compatibility.
Can I customize Emplifi’s dashboard to my needs?
Consult Emplifi’s resources or support team for information about dashboard customization options.
How secure is my data with Emplifi?
Emplifi incorporates industry-standard security measures to protect user data. Consult their official documentation for detailed security information.
Does Emplifi offer training or onboarding for new users?
Check Emplifi’s official resources for available tutorials, webinars, and onboarding sessions for new users.